Computer down? Diagnostic Tools Every PC Owner Should Know

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When you buy a new computer, it’s like Christmas morning. This gleaming, shiny new machine runs at lightning speed and puts the latest technology at your fingertips.

Everything is grand until he gets a few years old and suddenly starts acting up. But don’t lose hope. There may be a simple solution. You just need to find it.

If your computer isn’t working the way you want it to, here are three diagnostic tools every computer owner should know, brought to you by our sponsor, Dell.

Keep an eye on your hardware

If you want to have an overview, HWiNFO is for you. When you download HWiNFO to your computer, it automatically monitors and reports any issues. The tool is completely free, which is always a nice bonus.

What makes HWiNFO different is that it only monitors your hardware, not your programs. Think CPU and hard drive. It currently works with Windows Vista and above.

It gathers details of different parts of your computer and summarizes what is going on. It also includes network information, including driver details and MAC address, which identifies the physical address of a computer and the devices on the network.

You can download HWiNFO here.

View crash and error reports

If you have Windows 10, you can quickly check your computer’s recent crashes and error reports through Event Viewer. Here’s how:

  • Type Event Viewer in the search box in the lower left corner of your Windows PC.
  • Tap Event Viewer to open the app.
  • Select Windows logs on the left side of the window.
  • Faucet System > Open.
  • If you see errors under the Number of events section, click on it for a description of the error.

Follow these steps to see what crashes and errors occur and why. If you want a solution to the problems, you can search for an answer next to the errors.

Your Wi-Fi is terrible

Since the internet rules the world, a poor connection can destroy your day. So what do you do if you have bad Wi-Fi and want to fix it?

First, run a speed test. This will tell you if your connection is working or if you have another problem. A speed test is free, and you can try one by tapping or clicking here.

After running a speed test, you can use a diagnostic tool to analyze your Wi-Fi. An analyzer will look at your current Wi-Fi connection and see what the real issues are so you can fix them. Tap or click here for a selection of useful Wi-Fi analyzer apps.

Wi-Fi still not working? The site you are trying to access may be down. You can recheck any website on Downdetector. It may be the web page and not your Wi-Fi after all. Tap or click here to see how it works.

Running a small business? Dell is here to help

When running a business, finding the right technology is vital. You don’t want to waste money on tools that won’t do the job. Don’t just guess and hope everything will work out.

Dell Small Business professionals can help. Chat, call or email an advisor and get free, helpful advice to help you find the right solutions. It’s true. It’s really free. You don’t have to buy anything. You can get smart, reliable help choosing the right tools for your business.

Ready to start? Call a Dell Technologies Advisor to help you find the right technology for your business needs at 877-ASK-DELL or Dell.com.

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